NCFS is Celebrating One Year!

NCFS Agency Ratings

Special kudos to our agencies - averaging a 4.1 overall success rate on NCFS! This rating comes from agency touchpoints that were conducted in September 2024. This is a great indication of the commitment of our agencies and teams to the success of NCFS!
 

NCFS Information Sessions - Mark Your Calendars

Month End Balancing & Certification Help Sessions 
October 29, 2024 – 2:30 – 3:30 pm
October 30, 2024 – 10:30 – 11:30 am

1099 Information Sessions - Teams Links Coming Soon
December 5, 2024 – 11:00 am – 12:00 pm
January 14, 2025 – 11:00 am – 12:00 pm
 

NCFS Session Timeout

8 Hours Validity
NCFS duration is 8 hours. This means that once a user logs in, they can access the system for up to 8 hours with that login session. After 8 hours, the system will require the user to re-authenticate their identity, ensuring the safety and security of user accounts.

1 Hour Inactivity Timeout
The inactivity timeout refers to the duration of inactivity of 1 hour after which the user will automatically be logged out of the system. If there are no interactions or activity from the user for a 1 hour, the system will log the user out to protect the user’s data if they accidentally leave their account open.

30 Minutes Idle Session Timeout
Like inactivity timeout, the idle session timeout deals with the period of inactivity. This refers to no activity on the user device while NCFS screen is in desktop view, such as no mouse movements, clicks, or keyboard strokes. If the user does not interact with the system in any way for 30 minutes, NCFS will log out to the user. 
 

NCFS Ticket Status

NCFS Change Board (CCB) Requests

The NCFS Change Request Intake form is intended for system enhancement or change requests that do not currently exist in NCFS.  Examples include new reporting or new interface functionality with an agency.  Requests submitted via this form are subject to an internal OSC review process before approval of the request is granted.  A member of the OSC NCFS division will be in touch with the next step once the review process has been completed.

If you need to include any attachments to your request, email NCFS.CCB.Support@ncosc.gov.

CCB Items Implemented as of 10-14-24

NCFS Intercompany (IC) Transfers

OSC and OSBM require entities to balance and certify by the 10th working day of each month. Currently in NCFS, IC transfers between entities submitted after the 10th workday are causing reconciliation problems for receiving entities who have already certified and balanced.

OSC requests that if your entity needs to submit an IC transfer for the prior month after the 10th working day that a ticket be submitted to ncfs@ncosc.gov providing written confirmation and approval from the receiving agency. OSC Central Compliance will monitor the transfers closely and will reject any that do not have a corresponding Service Manager ticket. 
 

NCFS Recent Changes to Purchase Order (PO) Change Orders from eProcurement

Recently some PO change orders from eProcurement were rounding up or down to the nearest dollar if cents were included on the change order line. This issue was limited to change orders where a new line was being added to the purchase order. The number format in the change order code has been updated and these change orders are now interfacing as expected without rounding.
 

NCFS Reporting

If you are running a report and it is taking a long time, try scheduling the report to run at the next available time. You can also check the suppress box and zip the file for faster processing time. Running reports demo.  

Two reports are available in NCFS that will display the Helene Project Descriptive Flex Field (DFF) displayed as a column.  

•    NC GL Project Summary Report (RPTGM013) in the Grants folder show balances for the current fiscal year only. 
•    NC Cash Basis – Project Life to Date Balances Report (RPTRTR003) in the General ledger folder shows the life to date project information like a 725 report for Capital Improvements.

You should be able to select HELENE from the dropdown in the Project DFF field and it will pull all projects that have been linked to the HELENE DFF.   
 

NCFS System Status

The NCFS System Status Page will be updated with any system issues that may affect processing. Remember to check here first about any delays. 
 

NCFS Security

NCFS Security Roles define what activities users can perform in the NCFS system. Users have the authority to create and view information based on your organizational needs. To obtain a security role, users must complete the necessary prerequisites and course work. Visit our training site for a complete list of System Courses and Help Documents. 

For users in the agency that have multiple security roles and decide to transfer or leave the agency, when filling out the security form to remove access, you can select one of the roles the user has and then put a note on the security form to remove all access. 
 

NCFS Questions

ncfs@ncosc.gov
919-707-0795 or 866-292-4314
Monday – Friday 8:00 AM to 5:00 PM